Ubett takes your privacy seriously. This document clearly explains what data we collect, why we need it, how it is used and protected, and your rights as a player in controlling your own personal data.
Our commitment to your privacy is more than a document — it is how we operate every day.
All data transmitted between your device and ubett's servers is encrypted using 256-bit SSL — the same standard used by leading financial institutions worldwide.
Ubett only collects data that is genuinely necessary for platform operations. We do not collect excessive or irrelevant information beyond the services provided.
We are upfront about how we use your data. Nothing is hidden — all data usage is explicitly stated in this document.
You have the right to access, correct, transfer, or request deletion of your personal data. All requests are processed within 30 days.
Ubett has never and will never sell players' personal data to any third party for marketing or commercial purposes without your consent.
This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
ubett Commitment: Your privacy is our priority. This document is written in plain, straightforward English — not confusing legal language — so you truly understand how your data is managed. If anything is unclear, the ubett support team is here to help.
This Privacy Policy describes how ubett ("we", "Platform") collects, uses, stores, shares, and protects your personal information when you use the ubett.live website and all related services, including the ubett mobile app.
This document applies to all ubett platform users — whether you are a casual visitor, a registered player, or a participant in any promotional programme run by ubett. By using our platform, you agree to the data collection and usage practices described here.
This Privacy Policy should be read together with Terms & Conditions ubett, which is the primary agreement between you and the platform. Should any conflict arise between these two documents, the Terms & Conditions shall take precedence except in matters relating specifically to data privacy.
Ubett only collects data required to provide and improve platform services. The following are the categories of data we collect:
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identification Information | Full name, date of birth, identification card number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number | Account communications, security notifications |
| Financial Information | Bank account number, e-wallet ID | Deposit and withdrawal processing |
| KYC Documents | MyKad copy, utility bill, verification selfie | AML compliance, account verification |
| Login Information | Username, password (encrypted) | Account security and access |
Data collected is used solely for the purposes stated below. ubett does not use your data for any other purpose without obtaining your additional consent.
Ubett does not sell, rent or trade your personal data. However, in the following limited situations, ubett may share your data with third parties:
Ubett works with carefully selected third-party providers for specific operations such as payment processing, security auditing, cloud services and analytics. All such providers are contractually bound to protect your data and use it only for the purposes specified.
Ubett may disclose your data to the relevant authorities when required to do so by Malaysian law, court order, or the direction of an applicable regulatory body. In all such cases, ubett will inform you if permitted by law.
Ubett continuously invests in security infrastructure to protect your data from unauthorised access, disclosure, alteration or destruction.
Access to player data within the ubett organisation is restricted to staff who require it to perform their duties. All personnel with access to sensitive data undergo background checks and data protection training.
In the event of a data breach affecting your personal information, ubett will notify you and the relevant authorities within the timeframe required by law. We maintain a comprehensive incident response plan to ensure swift and effective action in such situations.
Ubett uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. More information on managing cookies is available in your browser settings.
Under Malaysia's Personal Data Protection Act 2010 and applicable privacy laws, you have the following rights regarding your personal data held by ubett:
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data in your records.
Request deletion of your data, subject to applicable legal retention obligations.
Receive your data in a structured, portable format for transfer to another service.
Object to the processing of your data for direct marketing purposes or certain legitimate interests.
Request a temporary restriction on the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, contact the ubett support team. All requests will be processed within 30 calendar days. No charges apply for reasonable requests.
Ubett retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
When data is no longer needed, it is securely deleted using methods that ensure it cannot be recovered.
In the course of platform operations, your data may be processed or stored on servers located in countries other than Malaysia. This occurs when ubett uses cloud services or international technology providers for platform infrastructure.
In all cases of cross-border data transfers, ubett ensures that data protection equivalent to or exceeding Malaysia's PDPA standards is upheld through binding data processing agreements with all relevant providers.
Ubett services are restricted to individuals aged 18 and above. ubett does not intentionally collect or process personal data from minors.
If ubett becomes aware that a minor's personal data has been collected without proper age verification, that data will be deleted immediately and the account will be closed. If you believe a minor has registered an account on ubett, please contact us immediately through our support channels.
Ubett reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices, legal requirements, or improvements to how we protect your data.
When material changes are made to this policy, we will notify you via an in-platform notification or by email to the address registered on your account. The "Updated" date at the top of this document always reflects the latest version.
Continued use of the ubett platform after the effective date of any amendment will be considered acceptance of the updated privacy terms. If you do not agree with the changes made, you may close your account before the effective date of those changes.
Ubett appoints an internal Data Protection Officer (DPO) responsible for ensuring privacy policy compliance and handling all data privacy-related enquiries.
You also have the right to lodge a complaint with the Malaysia Personal Data Protection Department if you are dissatisfied with how ubett handles your personal data.
This Privacy Policy was last updated in January 2026 and takes effect immediately. Previous versions can be requested via our DPO email.
With full SSL encryption, a transparent privacy policy, and data controls in your hands — ubett is a safe place to enjoy Malaysia's best digital betting experience.