Terms and Conditions ubett —
Complete Platform Usage Guide

Ubett is an online wagering platform that operates under the terms and conditions set out in this document. The platform is operated by a company holding a valid licence and functions in accordance with regulations recognised by the relevant regulatory authority.

These Terms and Conditions govern the relationship between ubett and every individual who registers an account or uses the platform's services. This document should be read together with Privacy Policy and Responsible Gaming Policy ubett, which together form the entire agreement between both parties.

Ubett reserves the right to update or amend these terms at any time. Notice will be provided via the platform when material changes occur. Continued use of the platform after the amendment date constitutes your acceptance of the updated terms.

Player Eligibility Requirements

• Be at least 18 years of age at the time of registration.
• Not subject to any legal restrictions in your jurisdiction that prohibit participation in online betting.
• Have full legal capacity to enter into binding agreements.
• Not currently on any self-exclusion list or restriction list of any regulatory body.
• Acting on your own behalf and not as an agent or representative of any third party.

Registration Process

Each player is only permitted to register one account. Information provided during registration must be accurate, complete, and current. ubett reserves the right to request identity verification (KYC) at any time, including copies of your ID, utility bill, and proof of payment method.

Failure to provide the requested documents within 14 days may result in account suspension or closure along with a freeze on the account balance pending completion of the investigation.

Players are solely responsible for keeping their account login credentials confidential, including their username, password, and any verification codes. ubett will not be liable for any losses arising from unauthorized access to your account due to the player's own negligence.

Player Responsibilities

• Notify ubett immediately if you suspect any unauthorized access to your account.
• Keep your account information up to date, especially your email address and phone number.
• Do not share your account or allow any other individual to use your account.
• Do not use automated software, bots, or any other technical method to access or interact with the platform.

Deposit

The minimum deposit to a ubett account is RM 10 for most payment methods. ubett accepts deposits via FPX, Touch 'n Go eWallet, Boost, and direct bank transfers to all major Malaysian banks. All deposits are processed in real time and credited to your account without delay.

Withdrawal

The minimum withdrawal is RM 30 for all methods. Withdrawals are processed within 3–15 minutes depending on the chosen method — e-wallets such as TnG and Boost are typically faster than direct bank transfers.

• The first withdrawal from a new account requires full identity verification before it can be approved.
• Withdrawals can only be made to the same method used for the deposit, for fraud prevention purposes.
• Ubett reserves the right to request proof of ownership for any payment method used.
• Withdrawals that require additional security review may take up to 24 hours to be completed.

Anti-Money Laundering (AML)

Ubett adheres to a strict anti-money laundering policy. Any unusual transaction patterns may trigger a security review. ubett reserves the right to hold withdrawals and request further clarification if suspicious activity is detected.

All bonuses and promotions offered by ubett are subject to the specific terms stated alongside each offer. Players are responsible for reading and understanding these terms before claiming any bonus.

Rollover Requirements (Wagering Requirements)

Every bonus credited to your account must be rolled over at the specified rollover rate before a withdrawal can be made. The rollover rate and eligible games for meeting this requirement are clearly stated in the terms of each promotion.

Bonus Abuse Policy

• Registering multiple accounts to claim bonuses more than once is strictly prohibited.
• Using software or strategies specifically designed to exploit bonuses is a violation of these terms.
• Ubett reserves the right to void bonuses and decline withdrawals where there is evidence of bonus abuse.
• Players suspected of bonus abuse may be blocked from all future promotions.

Ubett is committed to providing a fair, transparent, and fraud-free gaming environment. All games use a Random Number Generator (RNG) certified by independent auditing bodies to ensure outcomes that cannot be manipulated.

Absolute Prohibitions

Dispute Resolution

In the event of a dispute regarding a game outcome, players must submit a complaint within 72 hours of the incident. ubett will investigate and provide a decision within 14 business days. ubett's decision is final for all disputes relating to game results.

Ubett applies the highest industry standards for data encryption and security. All personal and financial information is protected with 256-bit SSL encryption at all times. Your information will not be sold, transferred, or disclosed to third parties without your consent, except as required by law.

For full details on how ubett collects, uses, and protects your personal data, please refer to Privacy Policy ours in detail.

Data Storage

Ubett retains transaction records and account activity for the period required by applicable law. Players have the right to request a copy of their personal data or request its deletion by contacting our support team, subject to relevant legal obligations.

Ubett takes player well-being seriously. The platform provides a range of tools to help players manage their wagering activity. For full details, please refer to the Responsible Gaming ours.

Self-Exclusion

Players who choose to self-exclude from the platform may do so through the account settings section or by contacting customer support. The minimum self-exclusion period is 6 months. During this period, the account will be fully restricted and no new account registration will be permitted.

Closure by Player

Players may close their account at any time by contacting the ubett support team. Prior to closure, any remaining account balance will be processed for withdrawal subject to identity verification and applicable bonus terms.

Closure by ubett

Ubett reserves the right to close or suspend an account without prior notice if:

• A violation of any term in this document has occurred.
• Account used for fraudulent activity or money laundering.
• The player failed to provide the requested KYC documents within the stipulated timeframe.
• Multiple accounts have been registered by the same player.
• Required by the relevant authorities in accordance with applicable law.

In the event of closure due to a violation, ubett reserves the right to hold the account balance pending completion of the investigation. If fraud is proven, the balance may be fully forfeited.

Wagering involves financial risk. Players acknowledge that they participate in wagering activities voluntarily and are solely responsible for their own wagering decisions. ubett makes no guarantees regarding wagering outcomes or the amount of wins.

Ubett is not liable for any direct, indirect, incidental, or consequential losses arising from use of the platform, including service disruptions caused by technical issues, internet failures, or factors beyond ubett's control.

Ubett reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to players via in-platform notifications or by email to the registered address.

The last updated date will always be displayed at the top of this document. Players are encouraged to review this document periodically to stay informed of the latest terms. Continued use of the platform after the effective date of any amendment will be considered acceptance of those changes.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact the ubett customer support team through the following channels:

• Live Chat: Available 24/7 directly within the ubett platform
• Support Email: [email protected]
• Response Time: Email enquiries are answered within 24 business hours

For enquiries related to responsible gaming, you may also visit our Responsible Gaming page for more detailed information and support resources.

This document is a legal agreement between you and ubett. By using our platform, you confirm that you have read, understood, and agreed to comply with all the terms stated above.